Benefits e-Records

Contributes to improved customer service and operational efficiency

Helps customer service representatives resolve customer enquiries more quickly, giving them online access to the same documents that customers may be referencing.

Simplifies the delivery of client information

Makes great sense of organizations to easily consolidate documents and imaged documents from multiple business departments and distribute them in multiple formats both internally and externally.

Provides a common fixed content environment

For indexing and managing a wide range of fixed or variable content management document types.

Preserving organizational knowledge in one common application.

Reduces risk

Helps in business continuity, records management and compliance, Supports rules-based capture and retention of all business record types. Makes it easier to discover and produce information required for reference, correspondence, litigation or audit purposes.

Helps in disaster recovery and maintaining business continuity.

Secures your documents and lets you control access to them.

Saves time and money

By reducing costs in areas such as paper processing, paper storage and distribution.

Is significantly more affordable than enterprise content management solutions; and customization and integration requirements are minimal or easily effected.

Saves time and money in lost filing and retrieving documents.

Minimizing the space used for physical document storage.